Be wary of public Wi-Fi networks so that you don’t fall into the wrong hands. If you are on mobile data, switch to another mobile data network or connect to a nearby Wi-Fi network to test. We never can be too sure, so it’s logical that you would troubleshoot by checking your Internet connection. What if your Snapchat itself is working but your Internet connection is the issue? An extension of this problem is when your Internet connection works for every other thing but doesn’t seem to be compatible with Snapchat at the moment. IOS devices handle caching differently and more efficiently, so you may not need to do that here. Scroll down the Settings dashboard to click on “Apps’ and find “Snapchat.”.Close the Snapchat app and open your device’s “Settings.”.If you are an Android user, find the Snapchat app permissions with these steps: Not granting storage access prevents you from importing files into Snapchat and could also mean you cannot save files from the app either.Not granting microphone access means you cannot use the mic when in Snapchat, preventing you from getting ambient sound in videos or sending voice messages.Not granting camera access can lead to a black screen error.If you have set up your Snapchat with the wrong permissions – or you have mistakenly changed some app permissions – the app could stop working like it should or fail to work altogether (such as a black screen). Just a few of the most common are:īelow are several ways you can possibly fix the Snapchat issue you are having. There are multiple reasons Snapchat would stop working. Common Snapchat Issues You Could Be Facing
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